When a reputation crisis hits, your first instinct is to panic, but a reactive...

https://www.bookmarking-jet.win/a-negative-review-or-comment-can-feel-like-a-direct-threat-to-your-bottom-line

When a reputation crisis hits, your first instinct is to panic, but a reactive outburst often causes more damage. Harmful content online is a serious risk because it silently drives up your customer acquisition costs as prospects lose trust