Voice AI can slip up with wrong answers when it misunderstands or mixes up...

https://wiki-cafe.win/index.php/Why_Do_Grounded_Models_Still_Hallucinate_Even_When_Given_the_Source_Text%3F

Voice AI can slip up with wrong answers when it misunderstands or mixes up data. Catching mistakes early saves time and frustration. One concrete way: have the system read back order IDs to the customer for confirmation