Voice AI can slip up with wrong answers when it mishears or misinterprets data....
https://www.bookmarking-maze.win/voice-ai-can-sometimes-mix-up-details-like-confusing-an-order-number-b3172
Voice AI can slip up with wrong answers when it mishears or misinterprets data. A practical way to catch these errors is using controls like having the system read back order IDs or confirming info only after an API returns a success response