Voice AI can slip up by misunderstanding orders or guessing wrong answers. A...

https://www.golf-bookmarks.win/voice-ai-can-slip-up-with-wrong-answers-when-it-mishears-or-misinterprets-data

Voice AI can slip up by misunderstanding orders or guessing wrong answers. A practical way to catch mistakes before they reach customers is using readback controls—like repeating order IDs back to callers for confirmation