People are tired of busywork. We used to tolerate waiting, but now that...

https://www.jelly-bookmarks.win/we-ve-moved-past-the-novelty-phase-of-mobile-shopping-users-today-don-t-just

People are tired of busywork. We used to tolerate waiting, but now that one-click ordering and real-time tracking are the baseline, nobody has patience for clunky forms or mystery wait times