On mobile, AI voice agents replace keypad menus and rigid chatbot scripts with...

https://www.bookmarking-fox.win/mobile-ai-voice-agents-let-customers-explain-a-problem-naturally-then-handle

On mobile, AI voice agents replace keypad menus and rigid chatbot scripts with conversations that handle routine requests and pass context to a person when needed. Grand View Research valued the global conversational AI market at $10.19 billion in 2023.