Listen without trying to fix everything, ask what would help, and offer one...

https://emmasmasterwords.swiftnestly.com/posts/how-do-i-bring-up-substance-use-without-making-it-a-moral-lecture

Listen without trying to fix everything, ask what would help, and offer one small step, like sitting together during a support call. Say, “I’m here. Want me to sit with you while you call?” Keep kind boundaries. Support may take more than one conversation