Getting a bad review removed from Google is possible, but it is never...

https://www.mediafire.com/file/ruim2k9b3wblk0f/pdf-19654-31657.pdf/file

Getting a bad review removed from Google is possible, but it is never guaranteed. If a review clearly violates Google policies like spam or hate speech, you have a solid case to request its removal. The best strategy is to be proactive