Getting a bad Google review feels personal, but you do have options. Not every...

https://www.globalbrandsmagazine.com/erase-com-explains-how-and-when-google-reviews-can-actually-disappear/

Getting a bad Google review feels personal, but you do have options. Not every negative review sticks. If a post violates Google’s policies, you can request a removal. Just know that outcomes vary depending on the specifics of the situation