By 2026, AI in customer service isn’t just about fully resolving tickets—it’s...
https://penelopessmartdigests.talesignal.com/posts/freshdesk-freddy-sentiment-analysis-does-it-help-or-just-add-noise
By 2026, AI in customer service isn’t just about fully resolving tickets—it’s about smartly assisting agents to cut handling time by up to 40%