By 2026, AI customer service platforms are hitting new milestones, handling up...

https://fernandosbrilliantnews.iamarrows.com/why-ai-governance-readiness-matters-for-support-automation

By 2026, AI customer service platforms are hitting new milestones, handling up to 70% of routine tasks within a week of deployment. But here’s the catch: they help agents assist customers faster—not always fully resolve issues